Privacy Policy
Privacy Policy for SMS Campaigns
Effective Date: March 8, 2025
Lumenex Energy respects your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when interacting with our SMS services.
What Personal Information We Collect:
When you interact with our SMS services, we may collect:
- Your phone number when you opt-in.
- Communication preferences and responses to SMS conversations.
How We Use Your Information:
We use your information to:
- To provide service updates, answer questions, and manage your energy needs via SMS.
- To ensure compliance with applicable laws and regulations.
- Who We Share Your Information With:
- We do not share your personal information or SMS consent with third parties or affiliates for marketing purposes.
Your SMS Consent:
- By opting into our SMS services, you give consent to receive messages for purposes related to your energy needs.
- SMS consent is not shared with third parties or affiliates for marketing purposes.
Opt-Out:
- You can opt out anytime by replying “STOP” to any SMS.
- For assistance, reply “HELP” or contact us at info@lumenexenergy.com.
Data Security & Sharing:
- We use industry-standard security measures to protect your data from unauthorized access
Changes to This Privacy Policy:
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 info@lumenexenergy.com
Terms & Conditions
Effective Date: March 8, 2025
By using Lumenex Energy’s SMS services, you agree to the following Terms & Conditions. Please read them carefully.
Consent & Authorization
- service updates, answer questions, and manage your energy needs via SMS.
Message Frequency & Opt-Out
- Message frequency varies based on user interaction.
- You can unsubscribe at any time by replying STOP. This will permanently remove you from our messaging list.
- To receive assistance, reply HELP or email us at info@lumenexenergy.com
Message & Data Rates
- Standard message and data rates may apply based on your mobile carrier’s plan.
- Lumenex Energy is not responsible for additional charges incurred by your carrier.
No Liability for SMS Failures
- We do not guarantee message delivery as it depends on mobile carrier networks.
- Lumenex Energy is not liable for any delays or missed messages.
Policy Updates & Amendments
- We reserve the right to update these Terms & Conditions. Any changes will be posted on this page.
- Continued use of our SMS service means you accept any updated terms.
Contact Information
For any questions or concerns regarding these Terms & Conditions, contact us at:
📧info@lumenexenergy.com
